Technology Consulting
Advisory and leadership for organizations deciding what to build, what to retire, and in what order. Delivered by consultants who have operated the systems they advise on — average eleven years in the field before they join us.
- IT Strategy →
- CTO / CIO Advisory →
- Technology Assessment →
- Architecture Consulting →
- Digital Transformation →
- Project & Program Management →
Typical engagement: 6 weeks to 12 months. Fixed-scope or time & materials with a capped estimate.
Managed Services
Day-to-day operational ownership under defined service levels. We run what you have, or what we built, with monthly reporting and a named service lead you can call directly rather than a ticket queue.
- Managed IT →
- Application Support →
- Infrastructure Management →
- Cloud Management →
- Service Desk →
- Monitoring & Maintenance →
Typical term: 12–36 months. Transition runs 6–10 weeks as a project, not a switch-flip.
Professional Services
Hands-on engineering delivery. Our specialists execute inside your programme — embedded in your squads, or running the workstream end to end with a MangoMan delivery lead accountable for it.
- Software Development →
- Cloud Engineering →
- Data & Analytics →
- Cybersecurity →
- QA & Testing →
- DevOps →
Typical engagement: 3–12 months. Priced per deliverable or per team, not per seat.
Workforce Outsourcing
When the answer is not more headcount but fewer things to administer. We take over the function, the compliance and the reporting — and you keep the control.
Payroll Outsourcing
We onboard, pay and administer your contingent workforce — timesheets, statutory deductions, insurance and year-end documents. Works for workers you sourced yourself, not just ours.
RPO & RPO Lite
We run all or part of your hiring function on your systems and under your brand. RPO Lite covers sourcing and screening only, where your team wants to keep the offer stage.
Managed Service Provider
Vendor-neutral programme management across your whole contingent supply chain, consolidating spend, rate cards and quality reporting into one governed view.
Business Process Outsourcing
Back-office and technical process delivery from our own centres — service desk, data operations, quality assurance and application support, under measured SLAs.
International Outsourcing & GCC
Stand up an offshore or nearshore capability centre using our recruiting bench and delivery leadership, then transfer it to your own entity when you are ready to own it.
Compliance & Audit Support
Right-to-work verification, background screening, contractor classification review and audit evidence packs for organisations that are themselves audited.
Skills Academy
The cheapest senior engineer is often the mid-level one you already employ. Our academy exists because we kept being asked to hire for skills a client's own people were three months away from having.
Training & Upskilling
Instructor-led and project-based programmes in cloud, data, security and modern application engineering, taught by consultants currently delivering that work.
Apprenticeship Programmes
Structured entry pathways combining paid placement with formal learning, designed with the employer so the apprentice is productive rather than observing.
Certification Pathways
Funded routes to AWS, Azure, GCP, Kubernetes and security certifications, with exam costs and study time built into the engagement rather than expected on evenings.
Graduate Programmes
Two-year rotations across consulting, delivery and managed services, producing engineers who have seen a system built and then run — which is rarer than it should be.
Academy places are open to client teams as well as our own.
Discuss a cohortBuy it the way that fits the problem.
We do not push every conversation toward the highest-value contract. Below is how our engagements are actually structured and what each is genuinely suited to.
| MODEL | BEST SUITED TO | COMMERCIAL BASIS | TYPICAL START | TYPICAL TERM |
|---|---|---|---|---|
| Consulting | Strategy, architecture, assessment and delivery leadership | Fixed-scope or capped T&M | 2–4 weeks | 6 weeks–12 months |
| Staff Augmentation | Adding capacity or a skill to a team you already manage | Hourly bill rate, all-inclusive | 3–10 days | 3–18 months |
| Project Delivery | Defined deliverables where you want outcome accountability | Fixed price against milestones | 2–4 weeks | 3–12 months |
| Managed Services | Ongoing operation of infrastructure, applications or security | Monthly fee against agreed SLAs | 6–10 week transition | 12–36 months |
| Dedicated Teams | Durable capacity that learns your systems and stays | Monthly team rate | 4–8 weeks | 12–36 months |
| Capability Centre | Building an offshore or nearshore team you may later own | Build-operate-transfer | 8–16 weeks | 24–60 months |
What we commit to, in writing.
These are our standard managed-services commitments. They appear in the statement of work with service credits attached — not in a slide.
| SEVERITY | DEFINITION | RESPONSE | UPDATE CADENCE | TARGET RESOLUTION |
|---|---|---|---|---|
| P1 — Critical | Business-stopping outage or confirmed security incident | 15 minutes | Every 30 minutes | 4 hours |
| P2 — High | Major function degraded, workaround exists | 1 hour | Every 2 hours | 8 business hours |
| P3 — Medium | Limited impact to a team or non-critical function | 4 business hours | Daily | 3 business days |
| P4 — Low | Request, query or cosmetic defect | 1 business day | Weekly | 10 business days |
How we stay accountable once the contract is signed.
Every engagement runs on the same three disciplines, whatever its size. These are contractual, not aspirational.
Named ownership
Each engagement has a named lead, reachable directly, accountable for the outcome. Monthly service review with your stakeholders and a quarterly commercial review. Escalation path agreed on day one, not invented during the first incident.
Measured delivery
We agree what "working" looks like before we start and report against it on a fixed cadence — including when the numbers are uncomfortable. Incident reporting includes root cause, not just resolution time.
Security & compliance
ISO 27001-aligned information security, SOC 2 control practices, HIPAA-aligned handling where clinical data is involved, GDPR-compliant data processing. Evidence available to your assurance teams under NDA.
Before you engage a service
Yes — it is a significant share of our managed-services work. We run a structured discovery and transition phase first, typically six to ten weeks, covering documentation, shadowing and reverse-shadowing. We will tell you honestly during discovery if the estate needs remediation before it can be reliably operated, rather than accepting an SLA we cannot meet.
A single consulting assessment, or a managed-services agreement covering one application. We do not have a minimum spend and we do not route smaller clients to a junior team. The proportion of senior attention scales with the engagement; the governance model does not.
No. Everyone on your engagement is a MangoMan employee or a contractor we have placed and manage directly. We will tell you which, and the delivery lead is always ours. If we ever need a specialist partner for a narrow scope, we ask you first.
Service credits apply as set out in the agreement, and a root-cause review is delivered within five business days regardless of whether you ask for one. Repeated misses trigger an executive review with our practice principal present.
Yes, with a defined exit-assistance period written into the original contract — typically 90 days, covering documentation, knowledge transfer and parallel running. We would rather you stay because it works than because leaving is painful.